Privacy Policy
Last updated: May 2026
1. Data Controller
The data controller responsible for the processing of your personal data is:
ESL Stages (Y0230503B)
Address: Hondarribia, Spain
Email: info@eslstages.com
2. What data we collect
We may collect and process the following personal data:
- Identification data: name
- Contact data: email address
- Account data: login credentials and user profile information
- Payment-related data: billing information processed via third-party providers (Stripe and PayPal)
- Technical data: IP address, browser type, device information
- Usage data: interactions with the website, accessed pages, downloads
- Cookies and tracking data (see Cookie Policy)
We do not directly store full payment card details.
3. How we collect your data
We collect data when:
- You browse the website (via cookies and technical logs)
- You register for an account
- You purchase a subscription or product
- You contact us
4. Purpose of processing
We process your data for the following purposes:
- To create and manage user accounts
- To provide access to purchased content and subscriptions
- To process payments
- To communicate with users (support, service emails)
- To improve website performance and user experience
- To comply with legal obligations
- To record your explicit consent to immediate digital content access at the point of purchase, as required under EU consumer law. This includes the date, time, and IP address of your consent.
If you subscribe to marketing communications:
- To send newsletters and updates
5. Legal basis
Under the GDPR, we rely on the following legal bases:
- Contract: to provide services you requested
- Legal obligation: for accounting and tax purposes
- Legitimate interest: to maintain and improve the service
- Consent: for marketing communications and optional cookies
6. Data sharing
We may share your data with the following third parties:
- Stripe (payment processing)
- MailerLite (email communications)
- Hosting provider (Hostalia)
These providers act as data processors on our behalf or as independent data controllers depending on the context of the service provided.
These providers may process data outside the European Economic Area. In such cases, appropriate safeguards are applied (e.g. Standard Contractual Clauses).
We do not sell your data.
7. Data retention
We retain your data:
- As long as your account is active
- As necessary to comply with legal obligations (e.g. tax laws)
- Until you request deletion, where applicable
8. Your rights
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
To exercise these rights, contact us at:
info@eslstages.com
You also have the right to lodge a complaint with a supervisory authority (e.g. in Spain, the AEPD).
9. Cookies
We use cookies and similar technologies. For more information, see our Cookie Policy.
10. Security
We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure.
11. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be published on this page.
